FAQ

Ordering

How do I place an order?
Browse products, add them to your cart, and check out. You can track your order anytime from My Orders.

Can I cancel my order?
Yes, orders can be cancelled before they're dispatched from My Orders.

Payment Options

What payment methods do you accept?
We accept Credit/Debit Cards (Visa, Mastercard, RuPay), UPI, Netbanking, popular wallets (Paytm, GPay, PhonePe), and Cash on Delivery.

Is Cash on Delivery available?
Yes, COD is available on most orders and locations.

Is it safe to pay online?
Yes — all online payments are processed securely through our payment partners; we never store your card details.

Delivery

How much does delivery cost?
Delivery is free on orders above ₹499. See our Shipping Policy for details.

How do I track my order?
Go to My Orders to see real-time status.

Returns & Refunds

Can I return a product?
Yes, most products can be returned within 7 days. See our Return Policy.

When will I get my refund?
Refunds are processed within 5–7 business days of approval. See our Refund Policy.

Still Have Questions?

Reach us anytime at support@quickbasketshop.in.